Frequently Asked Questions

First Visit & Studio Experience

What should I bring to my first class?

Wear comfortable clothing you can move in. Grip socks are mandatory, and available at the studio.

I’m new to Pilates. Can I still join?

Yes. Our classes are guided with attention and can be adapted to different levels and needs.

What types of classes do you offer?

Small group Reformer classes focused on strength, mobility, and control, with different formats to support your progression.

How long is each class?

Each class lasts approximately 50 minutes.

Are classes taught in English or Portuguese?

Classes are primarily taught in English, with support in Portuguese when needed.

What if I have an injury or medical condition?

Please inform your instructor before class. Sessions can be adapted, but we recommend checking with a healthcare professional if needed.

Do I need to book in advance?

Yes. All classes must be booked in advance through the app or website.

What is your cancellation policy?

Classes can be rescheduled up to 10 hours in advance. Private sessions require 24 hours’ notice.

Do class credits expire?

Yes. Each pack and membership has a defined validity period, shown at the time of purchase.

Is there a minimum commitment?

Memberships have a minimum commitment period, detailed at the time of purchase.

Can I pause my membership?

Pauses may be allowed in specific situations. Please contact us for more information.