1. Introduction
Soul Circle Studio respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, website, or booking system.
2. Data We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
- Booking and attendance history
We only collect data that is necessary to provide our services.
3. How We Use Your Data
Your information is used to:
- Manage bookings and memberships
- Process payments
- Communicate with you about classes, updates, or changes
- Improve our services and client experience
We do not use your data for unrelated purposes.
4. Payments
All payments are processed through secure third-party providers (e.g. Stripe).
Soul Circle does not store your full payment details.
5. Data Sharing
We do not sell or share your personal data with third parties for marketing purposes.
Your data may be shared with trusted service providers (e.g. booking systems, payment processors) only when necessary to operate our services.
6. Data Retention
We retain your data only for as long as necessary to provide services and comply with legal obligations.
You may request deletion of your data at any time, subject to legal requirements.
7. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
To exercise these rights, please contact us.
8. Cookies & Website Use
Our website uses cookies. Strictly necessary cookies keep the site working and are always active. Statistics and marketing cookies are only used if you accept them in the cookie banner, and you can change or withdraw your choice at any time through that banner.
When you accept statistics cookies, we use Google Analytics, loaded through Google Tag Manager, to understand how the site is used. This tells us which pages people visit and how they got there, not who you are.
Some pages embed our booking system so you can see the timetable and book without leaving the site. That system runs on its own domain and sets its own cookies when you use it, under its own privacy policy.
If you subscribe to our newsletter, your email address is sent to MailerLite, the service we use to send it. Every email includes an unsubscribe link.
The cookie banner always shows the categories currently in use, and is the most up to date record of what this website loads.
9. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy when necessary.
The latest version will always be available on our website.
11. Contact
If you have any questions regarding this Privacy Policy or your data, please contact:
Soul Circle Studio
Rua do Sol ao Rato 7RC
1250-260, Lisbon
